Freight
exchanges have developed as technology has made it possible for online
transactions to be recorded and shared. Shippers and carriers are able to put
in their details and find jobs by placing bids on jobs that have been added to
the sites. There are problems with this system:
- Businesses are not able to join up in partnership with couriers forming positive business relations
- Businesses are risking their distributions with unknown carriers
- Bids may not come in for jobs leaving room for delays and unhappy customers
- Lack of online trace and tracking facilities for all carriers using the freight exchange
- Missing out on special offers
- Lack of inventory management systems
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